My Green Lighting Reviews

Fantastic company! They were super efficient and really nice when I had a question. My order arrived in just 3 days, and I got great updates from both My Green and the delivery service. I wouldn't think twice about using them again down the line, and I totally recommend them.

I've shopped with them in the past and was happy with their pricing and customer support.

I got a couple of bulbs from my green lighting, and both turned out to be defective. When I reached out to them, they claimed (from their workstation, sitting in a chair!) that the issue was with my fittings! Having been an electrician for over 32 years, I’ve never figured out a fault like that! Watch out for this company and their unwillingness to replace or refund. After a lot of back and forth, I finally managed to get a refund. Interestingly, when I requested a returns label for the bulbs they insisted were in 'perfect working order,' they didn’t want them back, claiming I had damaged them during installation! What a bunch of jokers! Their customer service is terrible. If you decide to deal with them, make sure to check the distance selling regulations, as you’re entitled to a full refund.

I've bought from this company multiple times. The service is top-notch, the prices are great, and they have bulbs that are hard to come by online or in stores. For replacement bulbs, My Green Lighting is my first choice.

I got myself 2 small fluorescent light tubes for under the cupboards. Previously, I had no issues when ordering from my green lighting. The tubes showed up, and I put one in to swap out the blown bulb, keeping the other as a backup. After about 10 minutes, the bulb began to flicker, so I switched it with another bulb to see if it was the fitting, and it was clear the issue was with the bulb itself. I then tried the spare, and lo and behold, it started flickering after a bit too. Being an electrician, I reached out to them, and they claimed the problem was with my fitting and that they don’t guarantee the tubes since they’re considered obsolete now. They really shouldn’t be selling stuff without a guarantee! These are definitely not well made, so I’ll be switching to LED fittings from Toolstation since they have awesome customer service and I can just pop in to grab them.

I ordered a couple of outdoor lights for my front door. One of them stopped working after just 4 weeks, and My Green Lighting insisted I send the defective one back (at my own cost) before they'd send a replacement. After that, I got a new light but had to hire an electrician to install it again. Guess what? That light also failed within 4 weeks. The electrician came back to check it out and said the replacement was faulty too. I reached out to My Green Lighting for another light and asked them to cover the installation costs. They were super rude in their replies, putting all the responsibility on me and flat-out refusing to send a new light or reimburse my expenses. My Green Lighting really needs to learn how to handle customers better. I'm really let down.

Awesome company with an awesome item. It's tough to come across a rewirable C8 type connector, but they got it, and this was the only spot I could track down something like that.

Awesome customer support. I had a question and reaching out to them was a breeze; they were amazing at resolving it for me. I totally recommend them... a classic personal touch in a super modern business with excellent products.

This company is just great! They made everything easy when I needed new lights for my wall unit. They really went the extra mile to find the right ones for me at a wonderful price. The delivery was super quick, and now my wall unit looks brand new. Big thanks to My Green Lighting!

I've consistently had a positive experience with My Green Lighting. Plus, the oven bulbs have outlasted the ones I purchased from grocery stores or nearby shops by a long shot. This definitely makes it a win and super energy-saving. Honestly, I'd prefer to hold off until I've got a good amount to spend instead of making quick trips to the local stores.

This bulb fits just right and operates well. Fortunately, I figured out it was the bulb and not an issue with the fitting since I have two of the same size (20W T4 fluorescent). The price was fair, and it shipped quickly, though the Post Office took their sweet time getting it to me. I suppose the Queen's funeral and the Bank Holiday didn't do us any favors.

After struggling to set up an order with two other big companies because it was just too complicated, I was thrilled to discover MY GEEN LIGHTING. The process was super simple and more affordable. I'm really impressed up to this point.

I picked up a couple of lights from this place in the past year or so. Sadly, one of them started acting up after about 6 months. Their returns process is super smooth—fast, free, and the instructions were easy to follow. They sent a replacement in just 48 hours without any fuss. I'm really impressed!

I really appreciate the fantastic customer experience and the variety of items available. I'm thrilled with my new Shake 3 light from Searchlight. It's top-notch quality, simple to install, and really stands out. I'm even thinking about grabbing another one for my other bedroom! Cheers!

This has got to be one of the most frustrating customer experiences I've had when it comes to returning faulty products. They outright denied that the item was defective, held onto it, and only offered a partial refund after taking back their freepost fee. I didn't even ask for a refund; I just wanted a replacement. But their actions left me no choice but to buy the same lamp again since it was one of ten and needed to match. After checking out other reviews on Trustpilot, it looks like I'm not the only one who's faced this kind of hassle.